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Inquiries/feedback relating to Zypharin Services
For queries on Identity Sphere, you'll need to head over to a seperate page. Please click here. 

Before contacting us, please note the important matter on Inquiry Notice , so as to ensure your request is valid.

We may not respond to you depending on the nature of your inquiry.

We will respond within 7 business days on usual. We apologise deeply if we take a longer time to respond.

Inquiry Notice

Depending on the nature of your inquiry, we might not be able to respond. 

We can only support English, Chinese and Japanese as of current. 

We will respond to inquiries received in the order they are received, but please note that it may take some time to receive a reply if we are busy.

お問い合わせ内容によっては、ご回答できない場合がございます。

現在、対応言語は英語、中国語、日本語のみとなっております。

お問い合わせには受付順にご回答いたしますが、混雑時はご返信までにお時間をいただく場合がございますので、あらかじめご了承ください。